Unable to apply rewards at checkout


I am attempting to place an order using a reward code I earned last year. When I try to add the astronaut tier discount code I receive the following error:
“Unable to find a valid discount matching the code entered”

Thanks for any help on this!

Hi @Agentmass

It may need updating or it may be expired so we would need to have a look at this specific code.
We’ll gladly assist! Could you reach out to us through the Live Chat or via love@jimmyjoy.com with the code you are trying to apply please? Thanks!