Jimmy Joy forum

Charged money for nothing

Hello, I can see you have made 2 reservations for 46.60 euro, and i would like to have explained which orders those are for. and if you find 2 orders for that amount i want them to be cancelled. If necessary i am using my 14 day return policy.

One of my orders for 21.40 euro is fine and i recognize that one, but the other 2 aren’t even under my Billing History

Same account Email as this forum Account.

Also where is your telephone Nr. for customer support

Regards Jakob Vestergaard

Hey Jakub,

as told you in the chat, we have no phone number. Sorry.

Also, we’re investigating what happened, since we have no information on this transaction. We will contact you once we know more!