I order 2 packages 2 weeks ago.
But the delivery company can’t handle them to me, they said i wasn’t in home and take in a “Service point” where i must go and carry it to my house, I was the entire day in home.
It’s a big package, i ordered a lot of things there, i don’t have car, and i don’t want to trouble myself because their mistake.
Sorry, but, i don’t think i can handle this anymore, i was buying from Jimmy Joy since it was ■■■■■■■, but, as long DHL is the delivery company in my country i can’t buy anymore.
If that is your worst experience in several years then it isn’t that bad.
I have never encountered a delivery company which doesn’t make mistakes, DHL is actually really good in my opinion.
Unfortunately, it’s the holiday season and that means, especially in this age of internet and online shopping, that the parcel delivery services have a lot of extra work. So much that there’s a lot of extra ‘mistakes’ too. We want to make your experience as easy and smooth as possible, so please contact us via email so we can have a look at it.
I already contacted with Esjoy, unfortunately, I wasn’t able to solve the issue.