My last three deliveries of JJ were held up in Oldbury by DPD and then, eventually, “returned to sender.”
I don’t understand what to do. Each time I email JJ but we’ve never managed to get to the bottom of why this is happening.
Can we get some clarity on whether you’ve identified the problem and fixed it or whether it’s going to continue to happen?
What reasoning do they give on the orders when they are returned?
The latest one is here:
I understand Brexit has been maddening for everyone but it would be good to get a little clarity on what reasoning they’re giving for returning the items and whether this can be changed in the future. Have you considered getting a warehouse here and shipping from within the UK to UK customers/