UK Delivery times post Brexit

Since my last order in January, which I had to cancel eventually after four weeks of NO delivery, I’ve not ordered from you. But I’d like to come back. So what’s the current delivery time to UK please? Really.

My order took five days to reach the UK but it’s now been bounced back for some reason. So possibly if your order gets through it won’t take that long but seems there’s still a chance it won’t even make it.

Yep my last three orders have been returned.
I’m hoping JJ gets to the bottom of this as it must be costing them a lot to keep shipping them out.
I can’t understand why this happens.

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Hey James! Welcome to the forum :green_heart:

We understand the frustration from our customers because it has been a nightmare for us! we are working with our shipping partners to update all the new requirements appearing from time to time. Most of the orders are being successfully delivered to our customers in the UK so we need to a last fix to manage to deliver without any inconvenience :muscle:t4: