Hi there,
I’ve ordered two shipments of Plenny before Brexit and just started a subscription but I’m reading some really worrying things about charges being imposed upon customers by DHL/DPD before packages are being delivered.
Apparently, thanks to Brexit, if we order something from Europe, you won’t charge us VAT at point of sale, instead, the couriers will be collecting it on behalf of the UK government in addition to customs and excise duties.
In some cases, this has resulted in customers buying from Europe paying 50% on top of the original price they paid.
As my next subscription delivery is approaching soon, I’d like to know if I’ll be subject to these massive price hikes?
If so, I’ll have to cancel my subscription because I can’t afford to pay 50% on top of the subscription price.