Not able to process order

Hello, trying to place a subscription order via the US website:

  • At check out when I typed in my Discover Card, it originally said my card type was not supported.
  • I then retyped it in and checkout said my Discover Card was declined.
  • I then checked out via PayPal, selecting my Discover Card, and it stated my card was declined.
  • I then tried to check out via PayPal with a direct transfer from my checking account and continued to receive the credit card declined error.

So close! Thank you for any help you can lend.

Hey Bster13,

could you please send an email to That way we can check your account.


customer care

Hi Ben, I sent one a few minutes ago. Many thanks!