Jimmy Joy forum

Not able to process order


#1

Hello, trying to place a subscription order via the US website:

  • At check out when I typed in my Discover Card, it originally said my card type was not supported.
  • I then retyped it in and checkout said my Discover Card was declined.
  • I then checked out via PayPal, selecting my Discover Card, and it stated my card was declined.
  • I then tried to check out via PayPal with a direct transfer from my checking account and continued to receive the credit card declined error.

So close! Thank you for any help you can lend.


#2

Hey Bster13,

could you please send an email to love@jimmyjoy.com? That way we can check your account.

Kind,

Benn
customer care


#3

Hi Ben, I sent one a few minutes ago. Many thanks!