So, I have 4 shakes as subscription and my next subscription shipping was due on 18 April. Since I’m running out already, I figured I would just change the date to an earlier one. Clicked on one the shakes and changed to “Ship now”. Just got a small pop up saying that my subscription was updated. On the left side it said that the next subscription would be 15 April, so I thought everything was sorted.
Now I got an order confirmation email the next morning, stating that I ordered one pouch, charging me 5 Euro shipping cost! I wanted all my shakes delivered earlier. And that shipping cost was stated nowhere, as there was no checkout, just the subscription update.
This is a really confusing user interface. Can I still cancel my order and have a regular subscription?