How exactly do supscriptions work/ is this whats supposed to happen?

Hello,
having tried out plenny shake for a bit I decided to place a subscription, however when I clicked on the “subscribe” button it greyed out and nothing else happened. I did not get an email confirming anything and there is no “Subscription” tab in my profile (there is no new order logged either).
I tried to order 5 bags in 8 week intervals if that is important.

best regards
Joval

Hey Joval,

You should have received an email for confimation indeed. Maybe something went wrong. Could you email us your details on love@jimmyjoy.com so we can have a look and resolve the issue.