I ordered it on the 12th and tracking only says the shipping information has been received. Has it not left London yet? That is where I think it is, I would expect it to have at least left London by now, it is a week later and nothing has changed…is this normal?
Your shipment should’ve definitely been delivered already, as shipping to the UK usually only takes for a few days! Could you send us an email at love@jimmyjoy.com with your order number, so we can check up on your order?
Same issue here, waiting since the 11th. E-Mail sent.
I have the same issue. Ordered on 11th, Still waiting. I think this was my last order. Found an alternative to Jimmy Joy. Btw. i live in Germany.
DHL unfortunately had some issues shipping our orders recently, which is why it’s taking longer that it should 
your order should get delivered within the following days though!
got it on the 20th, thanks