I received my first shipment and the bag was semi-unsealed with powder in the box. Can I still consume this product?
Hi @jackal ! That’s for sure not how it should arrive and it could be contaminated now, so we would advise against it.
Could you please reach out to our customer care team for the follow up on this? You can reach them through the Live Chat on the website or at love@jimmyjoy.com. We will then sort this out with you with a replacement or refund.
Our apologies for the inconvenience.
