Plenny Shake Active uses really large bags that are basically not resealable because of the poor packaging quality. Not going to buy again until the packaging improves as this is a really poor experience.
Hey @outlier! Welcome to our forum
We are very sorry about this issue. We are switching all our pouches to recyclable ones. Unfortunately, there was an issue with the zipper in the first batch of pouches. We informed the manufacturer about this issue and proceeded to make a change of zipper to guarantee this issue doesn’t happen again.
We already got the new pouches with the velcro zipper!
The first production of the Plenny Shake Active (PSA) will be at the end of March, so you can expect the PSA vanilla to be in the new pouches in April.
Again, we are sorry about the bad experience and I hope you can give us another chance in April.
Please, contact our Customer Care team at love@jimmyjoy.com and they will find a solution for you
Yes, better bags are necessary especially when Active bags are so big. I would not mind having Active in Plenny Shake size bags as it allows to vary the tastes, in addition to feeling better for not having the bags open for three weeks or so.
Big agree here. I think the bags not sealing correctly contributed to my Plenny strawberry tasting worse over the month.