I’m pretty concerned about food safety and wanted to ask about Jimmy Joy’s process in the event that any of your products need to be recalled for health or safety reasons.
I keep an eye on my country’s recall list, but since Jimmy Joy products are sold online and originally from another country, I’m not sure how they would be handled in that case.
So my question is: How would customers be notified if there’s a recall? And what steps are you taking to ensure your products are safe to consume?
I’m very curious about this too.
It’s been years and probably a name change ago since I last found anything weird in my shake like cardboard or something, and there haven’t been as many taste changes in the past few years, so I’m fairly confident in their current procedures to keep things clean.
But it’s always been notifications from me to them, never the other way around. As in: hey, this batch seems bad. Customer support has been nice in letting me know if a specific batch was still in operation, but I doubt they have a pipeline for screening and notifying customers,.
