Jimmy Joy forum

Subscription price for Plenny Shake increased?

I am a long-term subscriber of Plenny Shake. Because of that I still got the old subscription price of 5,20 EUR. Today I updated the quantity of one of my Plenny Shakes (Mango) and the price increased to 5,95 EUR. Based on the FAQ this should not happen. Changing quantity or next delivery date should not change the price to the new subscription price. Is this really intended or is this a bug?
Best regards,
Daniel

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Hey Daniel,

we’re currently experiencing a bug in the subscription system, making the prices go up with every adjustment. Please shoot us an email so we can correct it for you.

Sorry for the inconvenience,

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