Jimmy Joy forum

US Banking Issues

Every time I try to make a purchase, the fraud department of my bank flags the transaction and denies it. I then have to call or text them to allow the transaction. This is usually no more than a minor annoyance, but I am about to purchase a subscription and am wondering what will happen if/when the transaction gets denied every time the subscription tries to renew.

Hey Darkhelmet93,

everytime a transaction is denied, our system will automatically try to charge you again after 3 days. This goes on for 8 times or until the charge was a success. After 8 times your subscription will be cancelled and can be activated again by emailing us.